Sona 108 Terms & Conditions — Complete Guide in Plain English

1General Provisions & Introduction

These Terms and Conditions ("Terms") constitute a legal agreement between sona 108 ("we", "us", "the Platform") and any user of this platform ("you", "member", "player"). By registering on sona 108 or using the platform, you are deemed to have read and fully accepted these Terms.

If you have not read or do not agree to these Terms, please refrain from using the platform. For any questions, feel free to reach out to our support team.

2Account Registration & Eligibility

2.1 Registration Eligibility

To open an account with sona 108, the following conditions must be met:

• You must be at least 18 years of age.
• You must register using your real name and accurate personal information.
• Each person may hold only one account.
• Operating an account on behalf of or for a third party is strictly prohibited.

2.2 Accuracy of Information

All information provided at registration — including your name, date of birth, mobile number, and payment account — must be accurate and truthful. sona 108 reserves the right to close any account registered with false information at any time, and any deposited funds may be forfeited in such cases.

2.3 Account Verification (KYC)

Identity verification (Know Your Customer – KYC) may be required to process withdrawals or for transactions above a certain limit. In such cases, you may need to submit a copy of your National ID card or passport.

3Deposits & Withdrawals

3.1 Deposit Rules

Sona 108 accepts deposits via bKash, Nagad, Rocket, and other approved mobile banking methods. The minimum deposit amount is ৳200. No processing fee is charged on deposits.

• Deposits are usually credited to your account instantly.
• Only payment accounts registered in your own name may be used.
• Deposits made through third parties are strictly prohibited.

3.2 Withdrawal Rules

Withdrawals can only be made to the same payment method used for the deposit. The minimum withdrawal amount is ৳500.

If you have an active bonus, withdrawals are not permitted until the wagering requirement has been fully met.

4Bonuses & Promotions

4.1 Welcome Bonus

Sona 108 offers a welcome bonus on your first deposit. The bonus amount and terms are listed on the Promotions page. By claiming the bonus, you agree to the associated terms and conditions.

4.2 Turnover Requirements

To withdraw bonus funds, you must meet the specified Wagering Requirement. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to place ৳10,000 in total bets.

• Only bets placed with bonus funds count towards the turnover requirement.
• Bets placed on certain games may not count toward wagering requirements — check the promotions page for full details.
• If an account is closed before the turnover requirement is met, the bonus and any associated winnings will be forfeited.

4.3 Bonus Abuse

If a member shows abnormal betting patterns to exploit the bonus system, or attempts to collect bonuses through multiple accounts, sona 108 reserves the right to void those bonuses and investigate the account.

5Gaming Rules & Fair Play

5.1 Random Number Generator (RNG)

All games on sona 108 use third-party-certified RNG technology, meaning every outcome is entirely random — neither the player nor the platform can predict results in advance.

5.2 Live Casino

Live Casino games feature real dealers and every round is streamed in real time. If a round is interrupted due to a technical fault, that round will be voided and your stake will be refunded.

5.3 Betting Limits

Each game has set minimum and maximum betting limits. As you advance through VIP tiers, you unlock access to higher betting limits.

6Prohibited Conduct

The following actions are strictly prohibited on sona 108. Any violation may result in permanent account closure:

• Money laundering or suspicious financial transactions.
• Creating multiple accounts or using another person's account.
• Exploiting bonus programs through abnormal betting activity.
• Using software or bots to place automated bets.
• Exploiting any technical vulnerability on the platform.
• Threatening, harassing, or insulting other members or staff.
• Obtaining services under a false identity.

7Account Closure & Suspension Policy

7.1 Closure by sona 108

In the event of a rule violation, sona 108 reserves the right to suspend or close an account without prior notice. A decision will be made following an investigation, and the member will be notified by email.

7.2 Closure at Member's Own Request

Any member may request account closure at any time. Provided there are no active bonus conditions, any remaining balance may be withdrawn.

7.3 Inactive Accounts

An account with no activity for 12 consecutive months will be marked as inactive. A monthly maintenance fee may be applied to inactive accounts. Contact support to reactivate your account.

8Responsible Gambling

Sona 108 believes entertainment should never become a source of harm. That's why responsible gaming isn't just a policy for us — it's a core value.

• Daily / Weekly / Monthly deposit limits: Set your own limits directly in your account settings.
• Cool-Off Period: Take a break from your account for anywhere between 1 and 30 days.
• Self-Exclusion: Long-term or permanent self-exclusion is available.
• Reality Check: Periodic reminders showing how long you have been playing.

To learn more about responsible gambling Responsible Gaming Page See.

9Dispute Resolution & Complaints

If you have a complaint, please contact our support team first — reach us at support@sona108.ws or via live chat. Most issues are resolved within 24 hours.

If a resolution is not reached at the support level, the matter can be escalated to our senior management team. We treat every complaint with equal seriousness.

10Changes to Terms & Conditions

Sona 108 reserves the right to update these Terms at any time. Members will be notified of any significant changes via email or an on-site notification prior to the update taking effect. Continued use of the platform after any changes constitutes your acceptance of the revised Terms.

The latest version of the Terms will always be available on this page. If you need a previous version, please contact support.